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Results: 10
Number of items: 10
  • Open Access
    Auh, S., Menguc, B., Mattison Thompson, F. H., & Uslu, A. (2024). Conflict-Solving as a Mediator Between Customer Incivility and Service Performance. Service Industries Journal, 44(5/6), 342-377. https://doi.org/10.1080/02642069.2022.2094916
  • Thuerridl, C., & Mattison Thompson, F. (2023). Making brand activism successful: How advice-giving can boost support behavior and reap benefits for the brand. Marketing Letters, 34, 685–696. https://doi.org/10.1007/s11002-023-09677-4
  • Open Access
    Mattison Thompson, F., & Siamagka, N.-T. (2022). Counteracting Consumer Subversion: Organizational Privacy Ethical Care as Driver of Online Information Sharing. Psychology & Marketing, 39(3), 579. https://doi.org/10.1002/mar.21579
  • Open Access
    Demmers, J., Weihrauch, A. N., & Mattison Thompson, F. H. (2022). Your data is (not) my data: The role of social value orientation in sharing data about others. Journal of Consumer Psychology, 32(3), 500-508. https://doi.org/10.1002/jcpy.1255
  • Open Access
    Mattison Thompson, F., & Brouthers, K. D. (2021). Digital Consumer Engagement: national cultural differences and cultural tightness. Journal of International Marketing, 29(4), 22-44. https://doi.org/10.1177/1069031X211005729
  • Mattison Thompson, F., & Tuzovic, S. (2020). Why organizational loyalty programs cannot prevent switching. Journal of Services Marketing, 34 (2), 207-222. https://doi.org/10.1108/JSM-10-2019-0387
  • Mattison Thompson, F., Tuzovic, S., & Braun, C. (2019). Trustmarks: Strategies for exploiting their full potential in e-commerce. Business Horizons, 62(2), 237-247. https://doi.org/10.1016/j.bushor.2018.09.004
  • Ellis, D., & Mattison Thompson, F. (2018). The effect of wine knowledge type on variety seeking behavior in wine purchasing. Journal of Wine Research, 29(2), 71-86. https://doi.org/10.1080/09571264.2018.1471393
  • Campbell, C., Mattison Thompson, F., Grimm, P. E., & Robson, K. (2017). Understanding why consumers don't skip pre-roll video ads. Journal of Advertising, 46(3), 411-423. https://doi.org/10.1080/00913367.2017.1334249
  • Mattison Thompson, F., & Chmura, T. (2015). Loyalty Programs in Emerging and Developed Markets: The Impact of Cultural Values on Loyalty Program Choice. Journal of International Marketing, 23(3), 87-103. https://doi.org/10.1509/jim.14.0125
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