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Kemper, B. P. H., Koning, S., Luijben, T. C. W., & Does, R. J. M. M. (2011). Quality quandaries: Cost and quality in postal service. Quality Engineering, 23(3), 302-308. https://doi.org/10.1080/08982112.2011.575754
Schoonhoven, M., Kemper, B. P. H., Brilleman, M. I., & Does, R. J. M. M. (2011). Quality quandaries: Streamlining the path to optimal care for cardiovascular patients. Quality Engineering, 23(4), 388-394. https://doi.org/10.1080/08982112.2011.602169
Schoonhoven, M., Nazir, H. Z., Riaz, M., & Does, R. J. M. M. (2011). Robust location estimators for the X-bar control chart. Journal of Quality Technology, 43(4), 363-379. http://asq.org/quality-technology/2011/09/quality-tools/estimators-x-bar-control-chart.pdf
Niemeijer, G. C., Does, R. J. M. M., de Mast, J., Trip, A., & van den Heuvel, J. (2011). Generic project definitions for improvement of health care delivery: A case-based approach. Quality Management in Health Care, 20(2), 152-164. https://doi.org/10.1097/QMH.0b013e318213e75c
Schoonhoven, M., Riaz, M., & Does, R. J. M. M. (2011). Design and analysis of control charts for standard deviation with estimated parameters. Journal of Quality Technology, 43(4), 307-333. http://asq.org/quality-technology/2011/09/statistical-process-control-spc/control-charts-for-standard-deviation.pdf
Schoonhoven, M. (2011). Estimation methods for statistical process control. [Thesis, fully internal, Universiteit van Amsterdam]. Universiteit van Amsterdam.
de Koning, H., Does, R. J. M. M., Groen, A., & Kemper, B. P. H. (2010). Generic Lean Six Sigma project definitions in publishing. International Journal of Lean Six Sigma, 1(1), 39-55. https://doi.org/10.1108/20401461011033158
Erdmann, T. P., Does, R. J. M. M., & Bisgaard, S. (2010). A gage R&R study in a hospital. Quality Engineering, 22(1), 46-53. https://doi.org/10.1080/08982110903412924
Niemeijer, G. C., Trip, A., Ahaus, K. T. B., Does, R. J. M. M., & Wendt, K. W. (2010). Quality in trauma care: improving the discharge procedure of patients with Lean Six Sigma. Journal of Trauma - Injury, Infection and Critical Care, 69(3), 614-618. https://doi.org/10.1097/TA.0b013e3181e70f90
Trip, A., & Does, R. J. M. M. (2010). Interpretation of signals from runs rules in Shewhart control charts. Quality Engineering, 22(4), 351-357. https://doi.org/10.1080/08982112.2010.500190

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