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Results: 59
Number of items: 59
  • Open Access
    Overgoor, G. (2021). Visual analytics and artificial intelligence for marketing. [Thesis, fully internal, Universiteit van Amsterdam].
  • Rietveld, R., van Dolen, W., Mazloom, M., & Worring, M. (2020). What You Feel, Is What You Like Influence of Message Appeals on Customer Engagement on Instagram. Journal of Interactive Marketing, 49, 20-53. https://doi.org/10.1016/j.intmar.2019.06.003
  • Demmers, J., Weltevreden, J. W. J., & van Dolen, W. M. (2020). Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey. International Journal of Electronic Commerce, 24(1), 53-77. https://doi.org/10.1080/10864415.2019.1683701
  • Sindahl, T. N., & van Dolen, W. (2020). Texting at a Child Helpline: How Text Volume, Session Length and Duration, Response Latency, and Waiting Time are Associated with Counseling Impact. Cyberpsychology, Behavior, and Social Networking, 23(4), 210-217. https://doi.org/10.1089/cyber.2019.0100
  • Open Access
    Overgoor, G., Rand, W., & van Dolen, W. (2020). The Champion of Images: Understanding the Role of Images in the Decision-making Process of Online Hotel Bookings. In T. X. Bui (Ed.), Proceedings of the 53rd Hawaii International Conference on System Sciences: January 7-10, 2020, Maui, Hawaii (pp. 4069-4078). HICSS. https://doi.org/10.24251/HICSS.2020.498
  • Open Access
    Siegel, J., & van Dolen, W. (2020). Child helplines: Exploring determinants and boundary conditions of volunteer encounter satisfaction. Journal of Services Marketing, 34(5), 589-600. https://doi.org/10.1108/JSM-05-2019-0200
  • Open Access
    Sharma, U., Rudinac, S., Worring, M., Demmers, J., & van Dolen, W. (2020). Semantic Path-Based Learning for Review Volume Prediction. In J. M. Jose, E. Yilmaz, J. Magalhães, P. Castells, N. Ferro, M. J. Silva, & F. Martins (Eds.), Advances in Information Retrieval: 42nd European Conference on IR Research, ECIR 2020, Lisbon, Portugal, April 14-17, 2020 : proceedings (Vol. I, pp. 821-835). (Lecture Notes in Computer Science; Vol. 12035). Springer. https://doi.org/10.1007/978-3-030-45439-5_54
  • Verhagen, T., van Dolen, W., & Merikivi, J. (2019). The Influence of In-Store Personnel on Online Store Value: An Analogical Transfer Perspective. Psychology & Marketing, 36(3), 161-174. https://doi.org/10.1002/mar.21172
  • Open Access
    van Dolen, W., & Weinberg, C. B. (2019). An Empirical Investigation of Factors Affecting Perceived Quality and Well-Being of Children Using an Online Child Helpline. International Journal of Environmental Research and Public Health, 16(12), Article 2193. https://doi.org/10.3390/ijerph16122193
  • Open Access
    Demmers, J., van Dolen, W. M., & Weltevreden, J. W. J. (2018). Handling consumer messages on social networking sites: Customer service or privacy infringement? International Journal of Electronic Commerce, 22(1), 8-35. https://doi.org/10.1080/10864415.2018.1396110
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