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Bouckaert, G., Gelders, D., & van Ruler, A. A. (2007). Communication in the public sector: consequences for public communication about policy intentions. Government Information Quarterly, 24(2), 326-337. https://doi.org/10.1016/j.giq.2006.06.009
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Ihlen, Ø., & van Ruler, B. (2007). How public relations works: theoretical roots and public relations perspectives. Public Relations Review, 33(3), 243-248. https://doi.org/10.1016/j.pubrev.2007.05.001
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