Synchronized reneging in queueing systems with vacations

Authors
  • I. Adan
  • A. Economou
  • S. Kapodistria
Publication date 2009
Journal Queueing Systems
Volume | Issue number 62 | 1-2
Pages (from-to) 1-33
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam School of Economics Research Institute (ASE-RI)
Abstract In this paper we present a detailed analysis of queueing models with vacations
and impatient customers, where the source of impatience is the absence of
the server. Instead of the standard assumption that customers perform independent
abandonments, we consider situations where customers abandon the system simultaneously.
This is, for example, the case in remote systems where customers may
decide to abandon the system, when a transport facility becomes available.
Document type Article
Published at https://doi.org/10.1007/s11134-009-9112-2
Published at http://www.springerlink.com/content/q353728735538363/fulltext.pdf
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