Technical comment on: Nehme M, et al. Chatbots in medicine: certification process and applied use case

Building on the insights provided by Nehme et al., an additional concern is the growing reliance on generative AI systems, such as ChatGPT, in medicine. Unlike purpose-built healthcare chatbots like confIAnce, these general-purpose tools are not specifically designed for healthcare. Yet, they are increasingly used by medical professionals for tasks like summarising medical notes, drafting patient communication and exploring diagnostic options. Patients also turn to these tools for medical advice or self-diagnosis. Generative AI systems, however, lack the safeguards of certified medical chatbots.