How technology-based startups can use customer value propositions to gain pilot customers

Authors
Publication date 2020
Journal Journal of Business-to-Business Marketing
Volume | Issue number 27 | 4
Pages (from-to) 353-374
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam Business School Research Institute (ABS-RI)
  • Faculty of Economics and Business (FEB)
Abstract Customer value propositions are promoted as critical for technology startups. However, empirical evidence supporting the beneficial effects of startups using customer value propositions is lacking. We draw on a theory of integrating devices to develop and empirically test a model that describes how a technology startup may use customer value propositions to learn about customers and adapt its market offering to gain pilot customers.
Document type Article
Language English
Published at https://doi.org/10.1080/1051712X.2020.1831212
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