Detecting Anomalous Events in Object-Centric Business Processes via Graph Neural Networks

Open Access
Authors
Publication date 2024
Host editors
  • J. De Smedt
  • P. Soffer
Book title Process Mining Workshops
Book subtitle ICPM 2023 International Workshops : Rome, Italy, October 23–27, 2023 : revised selected papers
ISBN
  • 9783031561061
ISBN (electronic)
  • 9783031561078
Series Lecture Notes in Business Information Processing (LNBIP)
Event International workshops which were held in conjunction with 5th International Conference on Process Mining, ICPM 2023
Pages (from-to) 179-190
Number of pages 12
Publisher Cham: Springer
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam Business School Research Institute (ABS-RI)
Abstract

Detecting anomalies is important for identifying inefficiencies, errors, or fraud in business processes. Traditional process mining approaches focus on analyzing ‘flattened’, sequential, event logs based on a single case notion. However, many real-world process executions exhibit a graph-like structure, where events can be associated with multiple cases. Flattening event logs requires selecting a single case identifier which creates a gap with the real event data and artificially introduces anomalies in the event logs. Object-centric process mining avoids these limitations by allowing events to be related to different cases. This study proposes a novel framework for anomaly detection in business processes that exploits graph neural networks and the enhanced information offered by object-centric process mining. We first reconstruct and represent the process dependencies of the object-centric event logs as attributed graphs and then employ a graph convolutional autoencoder architecture to detect anomalous events. Our results show that our approach provides promising performance in detecting anomalies at the activity type and attributes level, although it struggles to detect anomalies in the temporal order of events.

Document type Conference contribution
Language English
Published at https://doi.org/10.1007/978-3-031-56107-8_14
Other links https://www.scopus.com/pages/publications/85192134866
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