Communicatieve aspecten van klantvriendelijke klachtenbehandeling (2)
| Authors |
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|---|---|
| Publication date | 1995 |
| Host editors |
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| Book title | Handboek Klantgericht Denken en doen |
| Pages (from-to) | 1-20 |
| Number of pages | 20 |
| Publisher | Alphen a/d Rijn: Samsom |
| Organisations |
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| Document type | Chapter |
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